We ship internationally from Singapore with the exception of PO boxes. This is because we utilise mailing services that requires signature upon delivery.
Our items are prepared after successful payments. Preparation may take up to 5 working days. Upon shipment, you will be sent a tracking code to the email address you specified during checkout.
In the event your item was unsuccessfully delivered, please contact the postal company as soon as you can for a redelivery. Items that are undelivered or unclaimed will be sent back to us. (From experience, we have found the waiting window to be around 10-14 days for most postal companies before they send the item back to Singapore.)
If your item is en route to Singapore due to unsuccessful delivery or incomplete address, there would be additional postal fees to resend the item back to you.
International shipping fees
Free shipping to most countries except PO boxes.
Postage duration to major cities
|Destination||Estimated Delivery Time
|Australia (Sydney, Melbourne, Perth) Brunei||6 - 8|
|Darussalam (Bandar Seri Begawan)||
6 - 8
|Canada (Vancouver)||8 - 11|
|France (Paris)||7 - 9|
7 - 9
|Hong Kong||5 - 7|
|Indonesia (Jakarta, Batam)||7 - 10|
|Italy (Rome)||9 - 11|
|Japan (Tokyo, Osaka)||5 - 7|
|Malaysia (Johor Bahru, Kuala Lumpur, Kuching, Kota Kinabalu)||6 - 10|
|Netherlands (Amsterdam)||6 - 8|
|New Zealand (Auckland)||6 - 8|
|Philippines (Manila)||8 - 10|
|South Africa (Johannesburg)||7 - 9|
|Sweden (Stockholm)||7 - 9|
|Switzerland (Zurich)||6 - 8|
|Taiwan (Taipei)||6 - 8|
6 - 8
|United Arab Emirates (Dubai)||7 - 10|
|United Kingdom (London)||
6 - 8
|United States of America (San Francisco, New York, Honululu)||8 - 10|
|Other Destinations in Asia and Territories in the Pacific||7 - 12|
|Other Destinations in the Middle East, Africa, Europe and America||8 - 14|
Please note that the above is an estimate. Delivery duration may change due to weather and postal conditions. If your destination city is not listed above, please allow a couple more days for delivery.